Review from Valentine L.
Source: Google | Apr 17, 2026
I had my first appointment at Viva Eve on April 4th and I have to say—what started off a little rocky turned into such a positive experience.
My appointment was scheduled for 11:00 AM, but due to their transition to a new system, they initially couldn’t locate my information. That part was definitely frustrating, especially as a new patient. However, the way the team recovered truly made all the difference.
Cynthia and Patia at the front desk were warm, patient, and incredibly kind throughout the process. Even while things were a bit hectic, they remained professional and reassuring, which helped ease my frustration.
I ended up being there for about three hours, but honestly, by the end of it, I didn’t even mind. Alexis, the doctor I saw, was amazing. I definitely vented a bit after the long wait, and she met me with so much patience, understanding, and care. She never rushed me and made me feel completely heard.
Quenisha, who took my bloodwork, was incredible—professional, quick, and completely painless. We were chatting the whole time, and I didn’t even realize how much blood she had taken. That says a lot!
Tatiana, who performed my ultrasound exam, was great as well. I really appreciated how transparent everything was—there was even a screen so I could see what was going on in real time (even though I didn’t fully understand what I was looking at, it made me feel included and informed).
After everything, I spoke with Joy, who went through all of the financials with me. He made what could’ve been a stressful conversation feel easy and straightforward. He was approachable, clear, and even encouraged me to reach out if I had ANY questions—which I really appreciated.
By the time I left, I realized something—I walked in as a new patient, but I walked out feeling like I had just left a friend’s house… who just happened to check me for fibroids.
That kind of comfort and care is rare. Despite the initial hiccup, the team turned the experience around completely, and I’m genuinely grateful