As of November 6, 2026, we no longer offer cosmetic dermatology services. We are grateful to the patients who trusted us with their skin care, and we want you to know exactly what this means and how to get what you need.
What this means for your care
Cosmetic dermatology appointments are no longer available, and online booking for these services has been removed from our website.
Care for all other services at Viva Eve continues as usual, and your relationship with your other Viva Eve providers is not affected.
Packages, prepaid treatments and gift cards
If you purchased a treatment package, prepaid for a service, or hold a gift card for cosmetic dermatology that we were not able to use with you, you are entitled to a refund for the unused balance. Please contact Billing at billing@vivaeve.com. If you are not sure what remains on your account, reach out anyway and we will review it with you.
Accessing your medical records
Your medical records remain securely stored and are available to you on request.
Questions
If you have questions about your account, your records or your care, contact us at aesthetics@vivaeve.com. Our team is available to help.
