Bernadette is a compassionate and highly trained Lead Medical Receptionist with over 12 years of experience.
Bernadette’s passion for helping others is the reason she joined the healthcare field. In her role, she assists patients with appointments, scheduling of services, and completion of disability and FMLA forms. She also works closely with the doctors and the hospitals the practice is affiliated with to coordinate and schedule surgical procedures.
As the front desk supervisor, Bernadette directs, supervises and coordinates staff and office activities on a daily basis to provide excellent customer service to patients. Bernadette loves helping and working with patients, and finds her profession to be deeply rewarding.
Prior to joining VIVA EVE as a lead medical receptionist, she worked as a Medical Assistant in several other medical practices, gaining unique and diverse insights in all areas of clinical operations.
Georgina B Dr. Bilal takes his time explaining the diagnosis and procedure to consider. Great bedside manner. The staff are friendly and kind. Absolutely recommend!